FAQS & POLICIES

FAQS

  • If you’re concerned about having a reaction or have had a reaction in the past, I highly recommend you book an allergy test prior to booking. At the appointment, you can ask me about any other concerns you might have (15 min consultation)

  • Updated Booking Policy – Please Read Before Scheduling:

    To reserve your appointment, a non-refundable deposit is required at the time of booking. This deposit goes toward your service total and secures your spot.

    Cancellations & Reschedules:

    • You must cancel or reschedule at least 72 hours before your appointment to avoid losing your deposit.

    • If you cancel or reschedule within 24 hours, your deposit will be forfeited.

    • No-shows or cancellations within 12 hours will result in a 50% charge of the full service.

    Why this policy exists:

    I value your time and mine. Last-minute cancellations and no-shows hurt small businesses. This policy ensures that your time is reserved just for you—and that I can continue offering high-quality service to all clients.

    By booking, you acknowledge and agree to this policy.

  • Cancellations can be made by calling or texting me or via the appt link sent to you when you originally booked your appointment. PLEASE NO DM’S ON INSTAGRAM OR EMAILS. I have a 72 hour cancellation policy and failure to do so will result in a fee amount of the full service.

    New Booking Policy:

    A non-refundable deposit is now required to book. It goes toward your service.

    ⏰ Cancel/reschedule at least 72 hours in advance to keep your deposit.

    🚫 No-shows or last-minute changes = loss of deposit and possible fee.

    This protects both our time. Thank you for understanding and respecting my business! 💛

  • I get it, schedules can change! I allow one reschedule but any further changes would require a new deposit to secure your booking.

  • Debit/credit card, cash or Zelle

Before your appointment

  • If you’re coming from another artist please book a removal and a full set. I do not accept foreign fills

  • If you are concerned you might be allergic to the lash adhesive please book an allergy test at least 48 hours prior to your scheduled appointment.

  • Please come to your appointment with clean & healthy lashes (no stye, pink eye, blepharitis, or strip lash glue)

  • If you are experiencing any illness (cough, stuffy nose, sore throat, fever) please reschedule.

  • Please also refrain from drinking any caffeine 2 hour prior to your appt to avoid your eyes fluttering

  • Additionally, if you need to cancel for any reason (work, COVID, etc) please give a 48hr notice, (MINIMUM 24HRS) to avoid a cancellation fee. Failure to do so will result in a fee amount of the full service.

During your appointment

  • Please come to your appointment on time.

  • No guests please

  • Please turn off your cell phone to avoid any distractions or urge to open your eyes.

  • Although your artist will wear a mask, masks for clients are optional.